Privacy Policy for Venvoralo-q Website

Your privacy is our commitment. This policy outlines what personal data we collect, how we use your information, and your rights under Malaysian law, ensuring you have full transparency and control.

Information We Collect About You

We gather several types of information to offer and improve our services. The following are examples of data we collect from users.

• Personal identifiers such as name, email address, or contact phone number, shared when filling forms or subscribing to updates.
• Usage details, including device, browser type, IP address, and access times, automatically recorded by our servers.
• Interaction information, such as pages visited, clicks, and preferences, helps us enhance your experience and site performance.
• Feedback and communications you send, including inquiries or responses to surveys, support our customer service efforts.

How We Use Your Data

We use your personal data for essential operations and site enhancements as detailed below.

• To respond to inquiries and provide tailored support or relevant updates when you request information.
• To analyze usage patterns, ensuring the site remains secure, efficient, and well-adapted to visitor needs.
• To improve content, enhance features, and notify you of important changes to our services or terms.
• For compliance with Malaysian legal, regulatory, or security obligations to protect you and our business.

Legal Basis for Processing

We process your data lawfully and only for appropriate purposes under local and international standards.

Your data is collected and processed based on your consent, contractual necessity, compliance with laws, or where required for our legitimate business interests. You may withdraw consent at any time.

Sharing Your Information

We treat your data with respect and only share when absolutely necessary, as described here.

• Service providers helping us operate our website or process information, who are bound by strict confidentiality agreements.
• Legal or regulatory authorities, if required under law, such as for investigations or legal compliance.
• Other parties in connection with business transfers, mergers, or company restructuring, with appropriate privacy safeguards.

Data Security

We implement technical, administrative, and physical measures to protect your information from unauthorized access or misuse. However, complete security cannot be promised, and use of this site remains at your discretion. Updates to our security may be made as risks evolve.

Your Rights

You are entitled to several important rights regarding your personal data, summarized below.

• The right to access and review personal information held about you by our website at any time.
• The right to correct or amend any inaccurate or incomplete data related to your profile or account.
• The right to request deletion of your data or restrict processing under certain circumstances, as permitted by law.
• The right to withdraw consent for data processing or opt out of non-essential communications anytime.

Cookies and Tracking

This website uses cookies to enhance user experience and analyze site traffic. You may manage or disable cookies through browser settings. For more details, please see our dedicated cookie policy.

View cookie policy View cookie policy

Contact Us

Should you have questions about this privacy policy or your data, please use the contact details below.

Changes to This Policy

We may update this privacy policy from time to time. Notifications of material changes will be posted here and, when necessary, via direct notice.